Ordered a mug to give as a gift, which unfortunately arrived chipped. Contacted company to arrange for a replacement. Received a prompt reply and the product was happily replaced. I was updated throughout the process of the order and I am now a satisfied customer. 

Mug arrived in time, securely packaged and changed color advertised. I love it, thanks.

Great mugs...cool idea for a gift.  My father loved it and couldn't wait to show everyone!

This is a gift.  Mug looks great!

nice mug ! i love it and how it changes with heat .

Had a problem with the first cup.  Sent picture and a new cup was shipped.  First class support!!  Good people.