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Refund Policy
Absolutely love your order or contact us and we'll make it right. Your satisfaction is 100% guaranteed.
Customer Reviews
joanne franklin
01/24/17easier to read the rules
Michele Houser
01/23/17I placed my order on 12/1/2016 - it is now 1/23/2017 and I haven't received my order. I called before Christmas and listened to an recorded message that stated not taking calls. I left several emails (to no avail) - BUT my $24.90 for this order was takeen from my bank account the same day I placed my order (12/1/2016). I received notification on January 20, 2017 that my order had shipped. I went on line to track my package (I used my order number (#gb_4ab5e97830f425a2), the tracking number-9405511699000933162021-my email address and each and every time there was a message stating - NO SUCH Order Number, Tracking Number or Email address was found. I usually a vry patient person BUT under the circumstances am at my wits end. I believe that I've been scammed and therefore have contacted the New York State Attorney General's Office and lodged my complaint. I've also gone on social media (much to my surprise I found quite a few bad reviews for gearbubble). I probably should have read these first before placing my Christmas Order. I have ordered twice before and have never had a problem with either the products or delivery times. Will never order again - my money was taken and I never received my order. I never received updates on my order, couldn't communicate with anyone either through emails or phone calls - and I know I'll never reciver the $24.90 your company took from me. SO I gave no Gold Stars on your survey - I'm one very dissapointed Senior Citizen!!
Pamela Bauchwitz
01/23/17As of today 1/23/17 I still have not received the mug.
Jeffrey G. Mayer Sr.
01/21/17Aftern waiting almost 6weeks to recieve my mug I was truly disappointed . I sent an inquiry to ask what was taking so long but never recieved any response . I also thought a 15 oz. mug would hold aprx. 15oz. of liquid but the one I recieved holds aprox. 12oz. thus being very disappointed in the product I ordered .
Thank You
Jeffrey
Randy T. Ollis
01/21/17it was very nice, I will use it every day, thank you
Stephen Neubauer
01/20/17The product is good quality but the delivery was terrible. It was ordered in early December should have arrived before Christmas, but it arrived in Mid January. I was not given a notification on the delay until I e-mailed in a day or so before Christmas. Then told it would be shipping soon. Unless shipping took 3 weeks someone was either lying or very uninformed.
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